Client Side Logfile locations by LANDESK component

For More Information...

• For a list of 9.5 Client Side Log Locations, see 9.5 LANDesk Client Log file locations for troubleshooting
• For a list of 9.6 Client Side Log Locations, see LANDESK Management Suite 9.6 Client Log File Locations

Alerting

• C:\Program Files\LANDesk\Shared Files\alert.log
• C:\ProgramData\LANDesk\Log\alertsync.log
• C:\Program Files\LANDesk\LDClient\lddetectsystem.log
• C:\Program Files\LANDesk\LDClient\createmonitorroot.log

AMT

• C:\Program Files\LANDesk\LDClient\amtmon.Log

Antivirus (LANDESK)

• C:\ProgramData\LANDeskAV\ldav.log
• C:\ProgramData\LANDeskAV\ldav_scan.log
• C:\ProgramData\LANDeskAV\ldav_update.log
• C:\ProgramData\LANDeskAV\ldav_install.log
• C:\ProgramData\LANDeskAV\msi_install.log

Common Base Agent (CBA)

• C:\ProgramData\LANDesk\Log\residentagent.log
• C:\ProgramData\LANDesk\Log\servicehost.log
• C:\ProgramData\LANDesk\Log\fwregister.log

Cloud Services Appliance (CSA)

• C:\Program Files\LANDesk\Shared Files\proxyhost.log
• C:\Program Files\LANDesk\LDClient\brokerconfig.log

Endpoint Security

Files within C:\Program Files\LANDesk\LDClient\HIPS:

• DCM.log (Device Control – Logs Device Information)
• DCMVolumes.log (Device Control – Logs Volume Information)
• ERROR.LOG (Shows Endpoint Security service errors)
• NetworkDetection.log (Shows Network Location Awareness information)
• ShadowCopy.log (Device Control – Shadow copy information)

Files within C:\Documents and Settings\All Users\Application Data\LDSec:

• LDSECSETUP32-HIPS-debug.log (Debug level log for installation)
• LDSECSVC-DCM-debug.log (Debug level log for Device Control)
• LDSECSVC-HIPS-debug.log (Debug level log for HIPS)

For more information on troubleshooting Endpoint Security and logs please see Community DOC-9853

Inventory Scanner

• C:\ProgramData\LANDesk\Log\ldiscn32.log
• C:\Program Files\LANDesk\LDClient\data\ldiscn32.log
• (This log appears when ldiscn32.exe is run with the "/debug" switch)
• C:\ProgramData\LANDesk\Log\ldiscnupdate.log

Local Scheduler Tasks

• C:\ProgramData\LANDesk\Log\localsch.log
• C:\Program Files\LANDesk\LDClient\LDSystemEventCapture.log

Macintosh

• \Library\Application Support\LANDesk.log (All Components)

Security and Patch Manager

• C:\ProgramData\LANDesk\Log\vulscan.log
• C:\ProgramData\LANDesk\Log\vulscan.#.log
• (The vulscan log will roll and create a vulscan.1.log, vulscan.2.log, etc)
• C:\ProgramData\vulScan\softmon.log

Software Distribution

• C:\ProgramData\LANDesk\Log\sdclient_task#.log
• C:\ProgramData\LANDesk\Log\sdclient.log
• C:\ProgramData\LANDesk\Log\tmcsvc.log
• C:\Program Files\LANDesk\LDClient\data\SDClientTask.[Core-Name].[task#].log
• C:\Program Files\LANDesk\LDClient\data\[MSI Name].log (created during installation of MSI packages)
• %LDMS_LOCAL_DIR%\..\CurrentDownloads.log (information regarding whether a file has been downloaded from the source or from a preferred server)

Software Distribution - Policies

• C:\Program Files\LANDesk\LDClient\policy.cgi.log
• C:\Program Files\LANDesk\LDClient\policy.client.portal.log
• C:\Program Files\LANDesk\LDClient\policy.client.invoker.log
• C:\Program Files\LANDesk\LDClient\policy.sync.log

Software License Monitoring

• C:\Program Files\LANDesk\LDClient\data\gatherproducts.log
• C:\Program Files\LANDesk\LDClient\data\proddefs\*.xml