Client Side Logfile locations by LANDESK component
For More Information...
For a list of 9.6 SP1 Client Side Log locations, see LANDESK Management Suite 9.6 SP1 Client Log File Locations
For a list of 9.6 Client Side Log locations, see LANDESK Management Suite 9.6 Client Log File Locations
For a list of 9.5 Server Side Log locations, see 9.5 LANDesk Server Log File Locations for Troubleshooting
Alerting
C:\Program Files\ LANDesk\shared files\alert.log
C:\Program Files\LANDesk\LDClient\alertsync.log
C:\Program Files\LANDesk\LDClient\lddetectsystem.log
C:\Program Files\LANDesk\LDClient\createmonitorroot.log
AMT
C:\Program Files\LANDesk\LDClient\amtmon.Log
AntiVirus (LANDesk)
C:\ProgramData\LANDeskAV\ldav.log
C:\ProgramData\LANDeskAV\ldav_scan.log
C:\ProgramData\LANDeskAV\ldav_update.log
C:\ProgramData\LANDeskAV\ldav_install.log
C:\ProgramData\LANDeskAV\msi_install.log
CBA8 logs (Common Base Agent)
C:\Program Files\LANDesk\shared files\residentagent.log
C:\Program Files\LANDesk\shared files\residentagent.old
C:\Program Files\LANDesk\shared files\servicehost.log
C:\Program Files\LANDesk\shared files\servicehost.old
C:\Program Files\LANDesk\LDClient\fwregister.log
Cloud Services Appliance
C:\Program Files\LANDesk\shared files\proxyhost.log
C:\Program Files\LANDesk\LDClient\brokerconfig.log
Endpoint Security
Files within C:\Program Files\LANDesk\LDClient\HIPS:
DCM.log (Device Control – Logs Device Information)
DCMVolumes.log (Device Control – Logs Volume Information)
ERROR.LOG (Shows Endpoint Security service errors)
NetworkDetection.log (Shows Network Location Awareness information)
ShadowCopy.log (Device Control – Shadow copy information)
Files within C:\Documents and Settings\All Users\Application Data\LDSec
LDSECSETUP32-HIPS-debug.log (Debug level log for installation)
LDSECSVC-DCM-debug.log (Debug level log for Device Control)
LDSECSVC-HIPS-debug.log (Debug level log for HIPS)
Files within C:\Documents and Settings\All Users\Application Data\Vulscan
Vulscan.log (logs Endpoint installation, settings changes, etc)
For more information on troubleshooting Endpoint Security and logs please see Community DOC-9853
InventoryScanner
C:\Program Files\LANDesk\LDClient\ldiscn32.log
C:\Program Files\LANDesk\LDClient\data\ldiscn32.log
(This log appears when ldiscn32.exe is run with the "/debug" switch)
C:\Program Files\LANDesk\LDClient\ldiscnupdate.log
Local Scheduler tasks
C:\Program Files\LANDesk\LDClient\localsch.log
C:\Program Files\LANDesk\LDClient\LDSystemEventCapture.log
Macintosh
\Library\Application Support\LANDesk.log (All Components)
Security and Patch Manager
C:\ProgramData\vulScan\vulscan.log
C:\ProgramData\vulScan\vulscan.#.log
(The vulscan log will roll and create a vulscan.1.log, vulscan.2.log, etc)
C:\Program Files\LANDesk\LDClient\vulscan.log
C:\ProgramData\vulScan\softmon.log
Software Distribution
C:\Program Files\LANDesk\LDClient\data\sdclient_task#.log
C:\Program Files\LANDesk\LDClient\data\sdclient.log
C:\Program Files\LANDesk\LDClient\tmcsvc.log
C:\Program Files\LANDesk\LDClient\data\SDClientTask.[Core-Name].[task#].log
C:\Program Files\LANDesk\LDClient\data\[MSI Name].log (created during installation of MSI packages)
%LDMS_LOCAL_DIR%\..\CurrentDownloads.log (information regarding whether a file has been downloaded from the source or from a preferred server)
Software Distribution - Policies
C:\Program Files\LANDesk\LDClient\policy.cgi.log
C:\Program Files\LANDesk\LDClient\policy.client.portal.log
C:\Program Files\LANDesk\LDClient\policy.client.invoker.log
C:\Program Files\LANDesk\LDClient\policy.sync.log
Software License Monitoring
C:\Program Files\LANDesk\LDClient\data\gatherproducts.log
C:\Program Files\LANDesk\LDClient\data\proddefs\*.xml