Database maintenance plans are crucial to a well performing database for both LDMS and Service Desk. Without maintenance plans to keep the data free of fragmentation and indexing issues, always configure maintenance plans to perform the following scheduled maintenance.
***The information below is a representation of what has worked for most customer, but individual results may vary depending on the hardware, size, and utilization of your database.***
1. Reindex weekly
Regular re-indexing of tables or defragmenting of indexes helps to optimize database performance. Also,
monitor database statistics (especially after large data imports). We recommend that DBAs review index
fragmentation in the database and if necessary rebuild.
Microsoft SQL Server provides a standard maintenance plan to rebuild indexes on a database. We
recommend that you schedule this to run on a weekly basis.
2. Reorganize daily
3. Backup daily
We recommend that a regular backup and maintenance plan is in operation against the Service Desk
database.
NOTE: The implementation of such plans is the responsibility of the customer’s Database Administrator.
Useful resources: http://technet.microsoft.com/en-us/library/ms189858.aspx
http://community.landesk.com/support/docs/DOC-4362
http://community.landesk.com/support/docs/DOC-23798
A more detailed how-to for this can be found here: