Ivanti Endpoint Manager 2017.1 Remote Management Console fails to install on a Windows 10 x64 64-bit version 1703 (OS Build 15063.0)
Failed
Installing Data Analytics - view log
Log file \\windows10\c$\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\DataAnalytics_Setup.exe.log reports:
MSI (c) (60:84) [14:41:55:017]: Note: 1: 2205 2: C:\Windows\Downloaded Installations\{D0B6973F-5693-42E1-99CB-13FAEE20AF35}\LANDESK Data Analytics.msi 3: ISAlias
MSI (c) (60:84) [14:41:55:017]: Note: 1: 2228 2: C:\Windows\Downloaded Installations\{D0B6973F-5693-42E1-99CB-13FAEE20AF35}\LANDESK Data Analytics.msi 3: ISAlias 4: SELECT * FROM ISAlias
InstallShield 14:41:55: Setting external UI handler...
InstallShield 14:41:55: Ready to launch program block.
1: You must install the .NET Framework v4.5
InstallShield 14:41:55: Installation aborts, ready to shut down.
InstallShield 14:41:55: Invoking __ResetMsiObject...
MSI (c) (60:84) [14:41:55:029]: Destroying RemoteAPI object.
MSI (c) (60:0C) [14:41:55:030]: Custom Action Manager thread ending.
=== Verbose logging stopped: 08/05/2017 14:41:55 ===
Log file \\windows10\c$\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_*.log reports:
2017-05-08 14:41:39 INFO: Executing command DataAnalytics_Install SetupController.ExecuteCurrentCommand
2017-05-08 14:41:39 INFO: Executing: C:\Ivanti2017-1\Resources\DataAnalytics\setup10.exe /S /Verbose"C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\DataAnalytics_Setup.exe.log" /v"LDDAMS=YES" Launcher.ExecuteCommandEx
2017-05-08 14:41:57 ERROR: Execution of DataAnalytics_Install completed. Return code: -3, State: Failure SetupController.ExecuteCurrentCommand
RESOLUTION: This is a known issue - defect number 411405. Please see README for 2017.1 https://community.ivanti.com/downloads/Readme/Pages/IEM2017Readme.html#h_known
Data Analytics
411405 Fail to install Data Analytics when installing remote console
Console support for Windows 10 Version 1703 Creator will be add in the next product release (2017.3).