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Supported Platforms and Compatibility Matrix for LANDesk Management Suite
Supported: LANDesk Software has successfully tested and validated the operating system (OS) version with LANDesk Software. LANDesk provides full technical support for the LDMS components running on the...
View Article8.8 LANDesk Client Log file locations for troubleshooting
Client Side Logfile locations by LANDesk component For log locations for LDMS 9.5 clickhere For a list of server side logs please see Community Article DOC-5156 AlertingC:\Program Files\ LANDesk\shared...
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Can't remote control from Landesk Console 9.5
Hi! When I mark online devices, the remote symbol does not appear on the devices in the console. When I right click a device, the Remote Control option is not active. Remote works outside the console....
View ArticleWake on WAN feature in LDMS 9.5
I upgraded our Core Server to LDMS 9.5. I now see it has a native Wake on WAN function. I did some investigating, but did not find an option to schedule WOW tasks as I can using MarXtar WOW. Is this...
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Managing devices and passwords through access gateway
Hi everyone, This might be in the wrong area, and if it is I apologize, but I haven't been able to find a post about this on the community site. We're in the process of implementing a password policy...
View ArticleQuerying for missing inventory fields
Hi and thanks for any help with this. Are there any examples of how to build a query for devices that are missing particular fields in their inventories? Not missing the values, but the missing fields...
View ArticleErrors in Event Viewer every 15 minutes
Keep receiving this error every 15 minutes on a view of our servers, any ideas? Event Type: ErrorEvent Source: ESENTEvent Category: Logging/Recovery Event ID: 494Date:...
View ArticleMoving a Core server to another Domain/Forest - Scenario
Purpose The purpose of this document is to provide a scenario that help you moving a LANDesk Management Suite Core server to a new domain or forest. This scenario is not a step by step but an example...
View ArticleMoving a Core server to another Domain/Forest - Checklist
Purpose The purpose of this document is to provide a list of checks to do before moving a LANDesk Management Suite Core server to a new domain or forest. This list is non-exhaustive but provides a good...
View Article9.5 LANDesk Server Log File Locations for Troubleshooting
Server Side Log file locations by LANDesk component For a list of client side logs please see Community Article Doc-28888. Alerting\Program Files\LANDesk\ManagementSuite\log\alertdetail.log\Program...
View ArticleChecklist before moving a LDMS Core 9.0 server to a different subnet or site
Purpose It is safe to change the IP address or the subnet of a LDMS core server but to be on the safe side, it might be good practice to verify connectivity configuration. Checklist If the database...
View ArticleBroken MBSDK operations
Hi All, Just wondering if anyone else uses the MBSDK web service and has found that after LDMS 9.5 SP1 that certain operations are now broken. Thus far I've noticed that the DeleteComputerByIPName and...
View ArticleLANDesk default role permission
Hi All, We are looking for some default role permission explanation on LDMS 9.5 so that it help us to define our internal roles and responsibilities. For example, what is Inspector role, Auditing role,...
View ArticleReports vs. SLM
Using 9.03. I need to find out if users are actually running some software they have installed. Should I be using reports or SLM for this?
View ArticleThe scan attempt triggered a self-update. Please scan again.
Hi folks,I'm building a new 9.5 SP1 Core to replace our older 9.0 Core. It's going through testing before we push out the agent to our clients. I'm having issues with completing a Patch and Compliance...
View ArticleExcept Core, other console cannot delete devices in inventory list
dear all, As titled,I can delete devices in management console in Core server but cannot in other IT support PC.The related access right is granted to all support user.please help, thanks! Ray
View ArticleWindows 8.1 Compatibility on LANDesk 9.5 SP1
Hello everyone, I apologize if I've missed it somewhere on community.landesk.com but has anyone tested Windows 8.1 with LANDesk Management Suite? Will it be supported as a client OS when it becomes...
View ArticleMultiple Users on The Core
Landesk 9.5 No SP1 Has anyone else had problems when multiple Landesk Admins use the Console on the Core server at the same time? After Landesk came out with 9.5 NO SP1 we are all forced to do several...
View ArticleLanding Pages for LANDesk Products
What are these landing pages for?The Landing Pages were created as a means for LANDesk users to learn about the different Components in the LANDesk Product Line. Our desire is for these pages to be a...
View ArticleLANDesk Management Suite and Windows 8.1
Applies to LANDesk Management Suite 9.5 and newer Microsoft is releasing the newest update to Windows on October 17-18 2013. This document outlines the support that LANDesk is providing for Windows...
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